The internet already knows what people think of your brand.
Punterfy classifies thousands of real comments across Reddit, YouTube, X, TikTok, and Trustpilot — and turns them into actionable brand intelligence. No surveys. No spin. Just the crowd verdict on your brand, your products, and your competitors.
get in touch bespoke contracts · no lock-in · results in daysComprehensive sentiment intelligence, built for your brand.
Brand sentiment monitoring
Real-time classified sentiment on your brand across five platforms. Not mention counts — actual opinion: positive, negative, specific objections, recurring praise.
Competitor benchmarking
We run the same pipeline on 2–3 competitors. See where you're winning, where you're losing, and what the crowd says is the difference.
Weak point identification
We surface recurring complaints and objections that real people have raised — not framed as crisis, framed as product opportunity.
Improvement recommendations
Each report closes with specific, data-backed suggestions drawn directly from what the crowd is saying. Actionable, not generic.
Multi-platform weighting
Reddit, YouTube, X, TikTok, Trustpilot — each platform has a different demographic profile. We weight accordingly and flag when one community is an outlier.
Ongoing reporting
Sentiment shifts. We deliver regular reports so you can track whether changes you make are landing — or whether a competitor is pulling ahead.
How it works
You tell us what to watch
Your brand, your key products, and 2–3 competitors. We configure the pipeline and run the first pass within 48 hours.
We classify the crowd
Five scrapers run in parallel. Every comment passes through relevance filtering, depth filtering, and claim-specific classification before it reaches a verdict.
You get a clear report
Sentiment scores, competitor comparison, weak points flagged, improvement suggestions. Delivered as a dashboard and on-demand. Updated continuously.
What a brand report looks like
- + effective within 2 weeks
- + better value vs. competitors
- + strong reddit community
- − shipping complaints spike post-launch
- − flavour range vs. competitors
- − price sensitivity on refill packs
illustrative example — your report will reflect real comment data
Built as a bespoke contract
Tailored to your brand
Pricing depends on the number of brands monitored, report frequency, and whether you want competitor benchmarking included. We scope each contract individually — no one-size-fits-all tiers.
- + classified comment sentiment across five platforms
- + competitor benchmarking on up to 3 brands
- + ongoing reports, not a one-off snapshot
Get in touch
Tell us about your brand and what you want to understand. We'll come back within 24 hours.